The Response from Lufthansa

Here is the reply from Lufthansa if you were wondering what they’d say about my rant about BiP’s flight from hell …   Dear Mrs. Falchetto, dear Mr. Falchetto,   Our Lufthansa Social Media team informed us about your post on Lufthansa’s Facebook and Twitter accounts. We also read your detailed report on your personal blog… Continue Reading

BiP’s return flight from hell: A rant

We went on our first family holiday to New York last week. We had a wonderful time, the outbound flight was smooth, BiP was adored by the cabin crew making the 8 hr flight a breeze and our days in NYC were action packed. It was a fabulous family holiday. Sadly, our return flight on… Continue Reading